Our WordPress support takes the stress out of managing your website. Support, website monitoring, emergency response, proactive maintenance – all included to ensure peace of mind.
Help when you need it
Technology is constantly evolving and cyber threats ever increasing. Data security has never been more important. Our proactive platform maintenance keeps the lights on, giving you peace of mind. We ensure that your site is kept secure and up to date, actively monitoring uptime and performance and regularly scanning for vulnerabilities.
With so many moving parts, integrations, Google updates, changes to legislation, and a need to respond to industry events, we’re at the end of the phone as a safe pair of hands to support you when you need it. Our reactive support gives you day-to-day help, quick changes, and urgent responses in emergencies.
From a forgotten password to a broken payment gateway we’re on hand. Our support service provides fixed monthly retained resource for minor changes, WordPress core updates, plugin updates, server compatibility updates, uptime monitoring, disaster recovery, telephone support and training, bug fixing, content entry and CMS changes.
Backed by an SLA
Our WordPress support and emergency response are all backed by our punchy SLA. Our critical support extends outside of the ordinary 9-to-5 and we have 24/7 options available through our partner Just After Midnight.